A very short list of banks that are not eligible are as follows: BECU, TD Bank, Wisely, PNC, and BBVA. This list is not exhaustive and changes daily due to new procedures, policies, and decision makers ending bank partnerships with third-party apps. Unfortunately, at this time, these banks (among others) are unable to provide us with real-time data reliably. Small credit unions may not be available via our third-party provider, Plaid. Additionally, we don't accept prepaid banks or debit cards such as GreenDot, AMEX, Venmo, CashApp, Zelle, Metabank, NetSpend, Robinhood, PayPal, etc.
Check out this article on Plaid's website for more information.
I don't see my bank listed under Plaid; why?
If you don't see your bank listed under Plaid, it simply means Plaid and/or Klover has not formed a partnership with them yet. Plaid is constantly adding new banks, and we encourage you to check back in the coming weeks.
If you ever have trouble linking your bank account and are wondering if maybe your bank is not eligible, please reach out to our support team by selecting the "Help" button in the bottom right hand corner of this screen.