What does 'institution not supported' mean?

This means that your institution does not meet our current requirements. Please note the Klover team is striving every day to add more banks, but if it currently shows that your institution is not supported, this information is valid. 

 

A short list of banks that are not eligible are as follows: Current, BECU, TD Bank, State Employees' Credit Union (NC), Wisely, PNC, and BBVA. Unfortunately, at this time, these banks (among others) are unable to provide us with real-time data reliably. Additionally, we don't accept prepaid banks or debit cards such GreenDot, AMEX, Metabank, NetSpend, etc. 

Please note - smaller credit unions may not be available via our-third party provider, Plaid. If you ever have trouble linking your bank account and are wondering if maybe your bank is not eligible, please reach out to our support team via email. [e-mail]