We are working on the accuracy of pay deposit detection. If you happen to be on a semi-monthly pay cycle or similar you may notice the system detected your deposit a few days earlier (1-3 days) including your payback date.
Yes, it's off by a few dates. Are you not able to change it for me?
No, we are unable to change the repayment date or deposit dates on your account, including pay date modification. Our system isn't fully compatible with detecting semi-monthly pay schedules or Fixed Length pay schedules. These types of pay schedules are unique and vary per employer. The system, for now, is trying its best to predict your upcoming pay deposit.
I'm worried I will overdraft because you have the wrong payback dates now?
We can understand your concerns. Rest assured, our system will not attempt to collect the advance repayment if there are no available funds in your account. If the system determines there are no available funds on the scheduled payback date, we will not attempt to collect. However, we will attempt to withdraw the payment in incremental payments if there are funds available in your account.
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