The Klover Support team is happy to assist you! Here is how you can contact us!
Submit a Request: In your app, select "Contact Customer Support". Then, select the "Help" button in the bottom right hand corner of your screen, and submit a request. These requests come through as an email and our team is available 24 hours a day, 5 days a week (Monday - Friday) to help you.
Email: support@joinklover.com. We are available via email 24 hours a day, 5 days a week (Monday - Friday).
Phone: Call us at 888-293-8767 to speak with one of our friendly customer support agents. Our team is available for phone calls Monday - Friday, 10AM - 3PM CST (Central Time). Phone support is not available on the weekend or on federal holidays, sorry!
**Please be sure to include your email address and phone number that is attached to your Klover account in your support request. Or, please have this information on hand to give to one of our representatives over the phone.**
We are a small, happy team of customer support representatives, and will do our absolute best to respond to you in a timely manner. If reaching out by email/submitting a request, you can expect a response from one of us within 1-2 business days. If reaching out by phone (after-hours), you can expect a call back the following business day.
**We are not currently offering chat support. Sorry about that! We hope to offer this soon!**