The Klover Support team is happy to assist you! Here is how you can contact us!
Submit a Request: In your app, go to your Account Settings and select the "Help" button. This will bring you to our Help Center, and in the bottom right hand corner of this screen, you will see a speech bubble. Click this to submit a request. These requests come through as an email and our team is available 24 hours a day, 5 days a week (Monday - Friday) to help you.
Chat: is currently unavailable as we make improvements. In the meantime, please submit a form through our web widget by clicking the pink help icon (bubble) in the bottom right corner. Our team will get back to you as soon as possible.
Email: Send us an email to support@joinklover.com. Our email team is available 24 hours a day, 5 days a week with a skeleton crew on the weekends.
**Please be sure to include your email address and phone number that is attached to your Klover account in your support request.**
We are a small, happy team of customer support representatives, and we will do our absolute best to respond to you in a timely manner. If reaching out by email/submitting a request, you can expect a response from one of us within 1-2 business days.
Please note that we answer messages in the order that they were received. We love to hear from you, but sending multiple messages will not increase the overall promptness that they will be answered in.