If you have a Navy Federal Credit Union bank linked to Klover and are experiencing any issues with the connection, you may need to relink your bank thru Plaid. Plaid, our third party provider, has the following information on their website regarding the issue. Please read below:
On May 16, 2023, Navy Federal Credit Union (NFCU) made technical changes to their online banking platform resulting in all NFCU customers needing to re-authenticate via Plaid in order to maintain ongoing access to connected apps.
If you have any trouble during the re-authentication process, please see our guidance for troubleshooting our most common error messages.
Please see this article for more information: https://plaid.com/institutions/navy-federal-credit-union/