🔍 Why did my advance fail?
You may see an advance failure message if:
Your advance didn’t deposit into your bank account
You requested an advance but never received it
The app shows no record of your advance request
🔧 How to fix a failed advance
To resolve a failed advance:
Relink your debit card
👉 How do I edit my debit card?Contact your bank
Ask if there are any holds, freezes, or restrictions on your bank account or card
🔁 Still failing? Try a full reset
If relinking your card didn’t work:
Remove your bank account (this will also remove your debit card)
Wait 24 hours
Relink your bank account
Relink your debit card
Request a new advance
🚫 Is my bank unsupported?
If your advance continues to fail, your bank may not be supported, or may be experiencing a temporary server outage. Give it some time and try again!