How do I change my payment method to pay my balance?

💳 Need to Update Your Payment Method?

Right now, if you have a balance due, there’s no way to update your payment method directly in the app.

If your debit card is locked, frozen, or expired, don’t worry — we’ll try to collect your payment through ACH (your linked bank account) instead.

 

🔄 Want to Change Your Payment Method?

If you’d prefer to use a different card or account:

1. Wait 5 business days after your original due date

2. Reach out to our support team:

   • Tap the Chat icon in the app, or

   • Email us at [e-mail]

3. We’ll send you an invoice so you can repay your advance manually using a new method

4. Once the invoice is paid, we’ll apply it to your account

5. You’ll then be able to remove your old banking info and link updated details

✅ Good to Know

• We don’t report late payments to credit agencies

• Our goal is to help you stay on track — no stress, no penalties