There are three reasons why you may not be able to move forward with your phone number. Below you will find the error messages:
- Error Message #1 (see below): If you see this, you may already have an account with Klover. Please log out from the app and attempt to 'Log In' instead of 'Signing up.' If you have forgotten your password please select 'forgot password' when selecting 'login' or contact Klover Support to get a password reset.
- Error Message #2 (see below): You may have an issue with your cellphone provider, or the number you provided is not valid. We encourage customers receiving this message to contact their cell provider to see if any incoming messages from Klover are being blocked.
Error Message #3 (see below): As of April 2022, we not longer accept VOIP numbers on our app. You will need to use a different phone number to create your Klover account.