🔹 Why is my payday wrong or my repayment date inaccurate?
Our system auto-detects paydays based on your bank activity. It works best if you’re paid on a regular 7-day or 14-day schedule.
If your pay cycle falls outside of a 7- or 14-day schedule, or if our system detects multiple different employers, your repayment date may not align correctly.
âś… Tip: If the repayment date looks off, try waiting a day or two. It may update automatically.
🔹 Can you manually update my payday?
Not right now. We rely on your bank connection to detect paydays. Manual payday selection is a feature we’re working on for the future!
🔹 Can you change my repayment date?
We can't change your repayment date - our system detects your paydays automatically.
🔹 I’m worried about overdrafting—what happens if I don’t have enough funds?
If there aren’t enough funds in your account, we won’t attempt to collect the full repayment amount.
âś… Partial payments may happen if some funds are available.
🏦 Your bank controls whether to approve or reject the transaction.
If a charge goes through and causes an overdraft, we recommend contacting your bank to request a refund. Klover can’t issue refunds for overdraft fees, but we’ll do everything we can to help you avoid them.